Terms of Service

Last updated: 10 December 2025

1. Introduction

Welcome to Ipurehear. These Terms of Service (“Terms”) govern your use of our website, ipurehear.com, and any purchases of products made through our site. By using or ordering from our site, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our site or place an order.

2. Company Information and Contact Details

Ipurehear (the "Company", “we”, “us”, or “our”)

Website: ipurehear.com (also accessible as Ipurehear.co)
Customer Support Email: support@ipurehear.co

3. Purchases, Payments, and Pricing

• All product prices are as listed on the site at the time of purchase, unless otherwise stated.
• Payment is processed through a secure third-party payment processor. We do not store full payment card data on our servers.
• The currency displayed at checkout will reflect your location (e.g. USD or GBP).
• By placing an order, you confirm you are authorized to use the payment method provided, and that billing/shipping information you provide is correct.

4. Order Acceptance & Cancellation

After you place an order, we will send an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order — for instance, because of errors in pricing, product availability, incorrect address, or suspected fraud.

If we cancel your order after payment, you will receive a full refund.

5. Shipping, Delivery & Risk of Loss

Shipping and delivery terms follow our Shipping Policy. Risk of loss or damage to products passes to you once we ship the item. Delivery times given are estimates. We are not responsible for delays caused by customs, postal services, or events beyond our control.

6. Returns, Refunds, Warranty & Guarantee

Returns and refunds are governed by our Refund Policy and Warranty & Lifetime Guarantee Terms. By purchasing from us, you accept those policy terms as part of this agreement.

7. Product Use & Disclaimer

Our products are intended as general sound-enhancement / listening-assistance devices. They are not medical devices, and are not intended to diagnose, treat, or cure any medical condition. If you have significant or persistent hearing problems, you should consult a qualified hearing professional before or after using the product. We make no guarantees or warranties beyond those explicitly stated (e.g. 2-year limited warranty or lifetime guarantee if purchased).

8. Intellectual Property

All content on ipurehear.com — including text, images, logos, graphics, audio, and design — is owned or licensed by Ipurehear. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the site or its content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ipurehear’s total liability to you for any claim arising from these Terms or your use of the site is limited to the amount you paid for the product(s) in question. In no event will we be liable for indirect, incidental, consequential, punitive, or special damages — including loss of profits, data, or business interruption. We are not liable for delays or failure to deliver resulting from customs, postal services, or force-majeure events (weather, strikes, global events, etc.).

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Ipurehear is legally registered. For any disputes, customers may contact us directly. If a resolution cannot be found, disputes will be resolved under the applicable law.

11. Changes to Terms

We may update these Terms at any time. The “Last updated” date at the top will reflect the latest revision. By continuing to use the site after changes are posted, you accept the revised Terms.

12. Contact Information ::contentReference[oaicite:2]{index=2} h2>

If you have questions or concerns regarding these Terms, please contact us at:
Email: support@ipurehear.co